State Farm® Insurance Agent Michael Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Madeline Wiegand
July 31, 2025
5
out of
5
rating by Madeline Wiegand
"Emily was so nice and got me a super great rate! Great customer service and very friendly!!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Emily was able to provide you with a super great rate and made your experience friendly and enjoyable. At our State Farm office, we pride ourselves on delivering outstanding customer service and personalized care to every client. Your kind words truly mean a lot to us, and we look forward to continuing to support you with all your insurance needs! If you ever have any questions or need assistance, don’t hesitate to reach out. Thanks again!"
K.C. Outdoors
July 25, 2025
5
out of
5
rating by K.C. Outdoors
"Emily and Rachel were very helpful and professional."
We responded:
"Thank you for the fantastic review! We’re so glad Emily and Rachel could provide you with such helpful and professional service. Your kind words mean a lot to our team at Michael Smith State Farm. We’re here anytime you need us!"
Caylee Mitchell
July 19, 2025
5
out of
5
rating by Caylee Mitchell
"I’ve been through the ringer with different companies and high rates. But State Farm has renewed my faith in good people and good service. Emily is such an amazing person, you guys are super lucky to have her as an employee. She walked me through everything with my policy and gave me the best price possible. On top of the amazing service she was just an absolute pleasure to talk with, it truly made my day."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Emily was able to provide you with exceptional service and help restore your faith in insurance companies. We agree—Emily is truly a valued member of our team, and we’re lucky to have her. Your satisfaction means the world to us, and we're here for you anytime you need assistance. Thanks again for choosing State Farm!"
Stacey Perry
July 17, 2025
5
out of
5
rating by Stacey Perry
"I worked with Emily and she was so friendly and cheerful. Very willing to answer questions."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Emily at our State Farm office was friendly, cheerful, and helpful in answering your questions. We'll be sure to pass along your compliments to her!"
Jaren
July 11, 2025
5
out of
5
rating by Jaren
"I have been looking for a new insurance company that I felt I could trust. As well as hunting down rates that were well within reason. Not only did I feel comfortable & trusting in the agent, I was able to work with someone who was far beyond helpful! My agent is Emily M. - And I look forward to continuing to have her as my agent well into the future."
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that Emily at our State Farm office was able to provide you with trustworthy, helpful service and competitive rates. Building that kind of relationship and trust with our clients is very important to us. We look forward to supporting you for many years to come! If you ever need anything, don’t hesitate to reach out."
Troy Kimbler
July 11, 2025
5
out of
5
rating by Troy Kimbler
"Great folks to work with in Kalkaska"
We responded:
"Thank you for your kind words! We're glad to hear you had a great experience with our team here in Kalkaska. We appreciate your support and look forward to continuing to serve you!"
Matt Morrow
June 30, 2025
5
out of
5
rating by Matt Morrow
"Emily was my agent, and she did a great job. Had an easy and enjoyable experience."
We responded:
"Thank you for sharing your positive experience with Emily! We're glad she made the process easy and enjoyable for you. We appreciate your trust in our team and look forward to assisting you again."
Steve Sherriff
June 27, 2025
5
out of
5
rating by Steve Sherriff
"Super friendly , professional and helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Phannie
June 20, 2025
5
out of
5
rating by Phannie
"I absolutely love Emily!! She’s so refreshing! Helps me with everything I need every time and makes the process easy!! Thank you Emily!"
We responded:
"Thank you for your wonderful review! We're so glad to hear that Emily has made such a positive impact on your experience. She truly goes above and beyond to help our customers, and it’s great to know that her support has made things easier for you. We’ll be sure to pass along your appreciation to her. If you need anything else, just let us know!"
Rhonda Sanderson
June 20, 2025
5
out of
5
rating by Rhonda Sanderson
"Emily was so helpful and I appreciate talking to her. She was so friendly and awesome to work with!!!!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Emily was able to assist you and make your experience enjoyable. She truly is a valuable member of our team, and we appreciate you taking the time to share your positive feedback. If you need anything else in the future, don't hesitate to reach out!"
Brian Stevens
June 9, 2025
5
out of
5
rating by Brian Stevens
"Ryan was extremely helpful with switching our policies and saving us a lot of money each month on our insurance. Super nice and knowledgeable guy to talk to. I would definitely recommend."
We responded:
"Thank you so much for your fantastic review! We’re thrilled to hear that Ryan was able to assist you with switching your policies and help you save money each month. He truly is a valuable member of our team, and it’s wonderful to know that his knowledge and friendliness made a positive impact on your experience. We appreciate your recommendation and look forward to continuing to serve your insurance needs. If you have any further questions or need assistance, feel free to reach out anytime!"
PATRICK F
June 4, 2025
5
out of
5
rating by PATRICK F
"Emily was energetic and listened to my needs regarding auto insurance, then provided me with the best price to suit my vehicle. She is a five star employee and it’s too bad more companies don’t have a person as knowledgeable as Emily"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Trish Knudsen
June 4, 2025
5
out of
5
rating by Trish Knudsen
"Emily was very efficient, quick and friendly service. I highly recommend her to anyone"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Kerri Gerstenschlager
May 27, 2025
5
out of
5
rating by Kerri Gerstenschlager
"Ryan was very knowledgeable and helpful when we were switching our policies. I would recommend him for all of your insurance needs! Thanks again, Ryan!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Tedina Hatley
May 23, 2025
5
out of
5
rating by Tedina Hatley
"Emily was amazing!!. Patient, kind and very understanding. I had a lot of questions. She answered them all. She has kept in touch with me for months to resolve all my insurance needs. Highly recommend her and this agency!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Courtney Turner
May 15, 2025
5
out of
5
rating by Courtney Turner
"I worked with Emily and we got a great rate and she was beyond awesome to work with!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Alica G
May 13, 2025
5
out of
5
rating by Alica G
"Emily was so very kind and personable! She answered all my questions and was able to save me $75 monthly on auto insurance from the other company i was using!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Traci Blair
May 9, 2025
5
out of
5
rating by Traci Blair
"Emily helped me with all my needs and was very nice about getting what my wants and needs were vs trying to sell a product!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Johnny Flynn
May 9, 2025
5
out of
5
rating by Johnny Flynn
"I have been with State Farm for a while now and they are very helpful and great people my family and friends are all with State Farm. Thank you all for your support."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
WiLiam Ruppel
May 8, 2025
5
out of
5
rating by WiLiam Ruppel
"Emily has been helpful and kind. Her efficiency was key to getting me a new policy with State Farm. Thanks Emily"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Emily was able to assist you in securing your new policy with State Farm. Her dedication to providing helpful and efficient service is truly commendable, and we’re glad she made a positive impact on your experience. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your business!"
JuJ GyFvGF
May 5, 2025
5
out of
5
rating by JuJ GyFvGF
"Very considerate in finding what my needs were and very easy to work with. Thanks Ryan Ray"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Bigbull750
May 2, 2025
5
out of
5
rating by Bigbull750
"My agent was Emily and she was super polite and friendly and made the coverage and monthly price agreeable so I switched over to State Farm. She is prompt and a super dooper agent that I am glad to have business with. Thank you"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
jessica gregory
May 1, 2025
5
out of
5
rating by jessica gregory
"Amazing staff"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Lacey Smith
April 30, 2025
5
out of
5
rating by Lacey Smith
"Emily is amazing, fast and knowledgeable! Thank you!! You rock!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Emily provided you with such excellent service. She truly is a valuable member of our team, and your feedback means a lot to us. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We’re here to help!"
Richard Tanner
April 22, 2025
5
out of
5
rating by Richard Tanner
"I had the privilege of working on an auto quote with Emily. She was so helpful and was able to get me such a great deal. I am happy to be saving money with better insurance than I had before. Thanks Emily!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear about your positive experience working with Emily. She truly goes above and beyond to ensure our clients find the best coverage at the best price. We’re glad you’re now enjoying better insurance while saving money! If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your feedback and look forward to serving you again!"